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Amazing post by Heather Armstrong on her experiences with a broken Maytag washer. It is definitely worth reading all the way through. (And yes, it was posted a while ago, but I only recently got around to reading it)
It’s the same reason I continue to recommend DreamHost for people who need...– Marco.org I definitely agree — as a Dreamhost customer I’ve had barely any troubles, and I love all the extras they have. If you outgrow Dreamhost, you’ve most likely outgrown shared hosting, and you should upgrade to a VPS or dedicated server anyway.